Sales Retention Specialist - Cikarang (Contract Position)

Astra Credit Companies · 📍 Kabupaten Bekasi, Jawa Barat, Indonesia · Diposting 2026-10-09
FULL_TIME⭐ TERVERIFIKASI
IDR 4000000 - 7000000
Astra Credit Companies is seeking a dedicated Sales Retention Specialist to join our team in Cikarang. This is a contract position offering a competitive salary of IDR 4,000,000 to IDR 7,000,000. As a Sales Retention Specialist, you will play a crucial role in maintaining and growing our customer base by implementing retention strategies and ensuring customer satisfaction. If you are passionate about sales and customer retention, we encourage you to apply for this exciting opportunity.

📋 Tanggung Jawab Pekerjaan

Develop and implement effective sales retention strategies to increase customer loyalty and reduce churn.,Monitor customer behavior and identify potential issues or concerns that may lead to customer attrition.,Build and maintain strong relationships with existing customers to ensure their continued satisfaction and loyalty.,Conduct regular customer feedback sessions to gather insights and address any issues promptly.,Collaborate with the sales team to identify high-value customers and develop personalized retention plans.,Analyze sales data and performance metrics to identify trends and make data-driven decisions.,Stay up-to-date with industry trends and best practices in sales and customer retention.

🎓 Kualifikasi & Syarat

Bachelor's degree in Business, Marketing, or a related field.,Minimum of 3 years of experience in sales or customer retention roles.,Strong understanding of sales processes and techniques.,Excellent communication and interpersonal skills.,Proficient in using sales and customer relationship management (CRM) software.,Ability to work well in a team and independently.,Strong analytical and problem-solving skills.,Familiarity with Indonesian market and consumer behavior is a plus.

🛠️ Keahlian

Sales retention strategiesCustomer relationship managementData analysisCRM software proficiencyCommunication skillsAnalytical skills
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